Vmware Gold Support/Subscription* Upgrade: VMware ESXi 3.5 to VMware Infrastructure Enterprise for 2 Processors for 3 years (ESX3-ENT-G-SSS-UG-3YR-C) ESX 3i - virtulisation
Gold Support/Subscription* Upgrade: VMware ESXi 3.5 to VMware Infrastructure Enterprise for 2 Processors for 3 years
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Part # : ESX3-ENT-G-SSS-UG-3YR-C
Brand : Vmware
VMware Gold Support is designed for non-mission-critical applications and platforms that require support during normal business hours. Global support centers have been strategically placed to provide you with fast and efficient access to the support center in your region. Each center is staffed with engineers that can provide industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments. VMware is committed to delivering enterprise-class, worldwide support with a single objective in mind: your success.
Product specification
"| Feature | Product Features |
| Header: | |
| Compatibility | PC |
| Manufacturer | Vmware |
| Model | Gold |
| Packaged Quantity | 1 |
| Product Line | VMware Support |
| Service: | |
| Support Full Contract Period | 3 years |
| Support Details Full Contract Period | 3 years |
| Service & Support: | |
| Response Time | 4 business hours |
| Service Availability | 12 hours a day / 5 days a week |
| Service Included | Emergency phone consulting |
| Type | Technical support |
| Service & Support Details: | |
| Service Type | New releases update, Web support, Web knowledge base access |
| Response Time | 4 business hours |
| Service Availability (Days a Week) | Monday-Friday |
| Service Availability (Hours a Day) | 12 hours a day |
| Service Type | Emergency phone consulting |
| Limitation | Severity level 2 |
| Response Time | 8 business hours |
| Service Type | Phone consulting |
| Limitation | Severity level 3 |
| Response Time | 12 business hours |
| Limitation | Severity level 4 |
| Service Type | Remote monitoring |
| Software: | |
| License Qty | 2 CPU |
| Software Title | VMware Infrastructure Enterprise |
| Version | 3 |