Vmware Gold Support/Subscription* VMware LifeCycle Manager Standard for 1 Processor (VLCM-STD-G-SSS-C) lifecycle manage - virtulisation

VLCM-STD-G-SSS-C
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virtulisation lifecycle manage Vmware Gold Support/Subscription* VMware LifeCycle Manager Standard for 1 Processor VLCM-STD-G-SSS-C

Gold Support/Subscription* VMware LifeCycle Manager Standard for 1 Processor

Part # : VLCM-STD-G-SSS-C

Brand : Vmware

VMware Gold Support is designed for non-mission-critical applications and platforms that require support during normal business hours. VMware global support centers have been strategically placed to provide you with fast and efficient access to the support center in your region. Each center is staffed with engineers that can provide industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments. VMware is committed to delivering enterprise-class, worldwide support with a single objective in mind: your success.

Product specification

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Feature Product Features
Header:
Compatibility PC
Manufacturer Vmware
Model Gold
Packaged Quantity 1
Product Line VMware Support and Subscription
Service:
Support Full Contract Period 1 year
Support Details Full Contract Period 1 year
Service & Support:
Response Time 4 business hours
Service Availability 12 hours a day / 5 days a week
Service Included Emergency phone consulting
Type Technical support
Service & Support Details:
Service Type New releases update
Service Availability (Days a Week) Monday-Friday
Service Availability (Hours a Day) 12 hours a day
Service Type Web support
Limitation Severity level 1
Response Time 4 business hours
Service Type Emergency phone consulting
Limitation Severity level 2
Response Time 8 business hours
Service Type Phone consulting
Limitation Severity level 3
Response Time 12 business hours
Limitation Severity level 4
Service Type Web knowledge base access, Remote administration
Software:
License Qty 1 processor
Software Title VMware Lifecycle Manager Standard
"